Shipping and Ordering information
Shipping charges are noted on the table below...
Shipping Methods- Unless otherwise specified, orders will be shipped UPS ground, USPS first class or priority mail. Second day and next day shipping is available for an additional charge. Please call for pricing.
International Orders- All orders placed outside the continental United States will be charged normal table rates or, if higher, the actual shipping amount. Please note that shipping regulations prohibit shipping of certain products (e.g. our Crystal Coat™ finish) outside the continental United States.
Lathes and Accessories- Shipping on Jet Lathes will be charged a flat rate of $50.00. Lathe accessories will be charged at the actual shipping charge. Please call with any questions.
Back-Ordered Items- We try very hard to prevent back-orders, but they often cannot be avoided. Back-ordered items will be billed upon shipment of the Back-ordered item. Back-ordered items will be shipped regular ground delivery at our expense as soon as the product is available. Back-orders are not available on foreign sales.
By Internet- Orders may be placed online via internet from our Web site: www.hutproducts.com.
By E-Mail- Send e-mail orders to firstname.lastname@example.org. If we do not have your credit card information please call. Do not include credit card information via e-mail.
By Telephone- Toll free orders may be placed at 1-800-547-5461. From mid-September through December our hours are 7am to 6pm CST Monday-Friday and 8am to 12 noon on Saturday. January to Mid-September our hours are 8am to 5pm CST Monday-Friday. Please have your order ready (stock numbers really speed things up), and your credit card information available.
By Mail or Fax- Please print the online order form for e-mail or fax. Mail the order to HUT Products, 4502 State Road J, Fulton, MO. 65251. Fax the order to 1-800-684-9371. Faxed orders are accepted anytime. You may provide credit card information on the faxed from or call us during business hours to do so.
Payment Methods- We accept credit or debit cards, checks or money orders for payment. MasterCard, Visa, Discover, or American Express are accepted. Sorry no COD's. All foreign orders must be paid in U.S. Funds.
Order Discrepancies and Returns- If there appears to be a discrepancy in an order (i.e. a missing or wrong item) please call within 10 days. A request to return an item of a correctly filled order must be authorized and completed per our instructions within 6 months of the order.
Technical Support- Call Toll-Free 1-800-547-5461, 9:00AM to 4:00PM (CST)